Terms of Use

Welcome to the Terms of Use for www.toilet-turnstile.co.uk (the 'Website'). This Website is operated by Toilet Turnstiles, which is a trading part of Tensor plc (Registered in the United Kingdom, Company Number: 02146312).

Acceptance of the Terms of Use

Your access to and use of the Website is subject exclusively to these Terms of Use. You will not use the Website for any purpose that is unlawful or prohibited by these Terms. By using the Website, you are fully accepting the terms, conditions, and disclaimers contained in this notice. If youdo not accept these Terms of Use, you must immediately stop using the Website.

Legal Advice

The contents of the Website do not constitute professional advice and should not be relied upon in making, or refraining from making, any decision. All material contained on the Website is provided without warranty of any kind. Use of the material on this Website is at your own discretion.

Change of Use

Tensor plc reserves the right to:

  • Change or remove (temporarily or permanently) the Website or any part of it without notice. You confirm that Tensor plc shall not be liable to you for any such change or removal.
  • Amend these Terms of Use at any time. Your continued use of the Website following any changes shall be deemed your acceptance of such changes.

Links to Third-Party Websites

The Website may include links to third-party websites that are controlled and maintained by others. Any link to another website is not an endorsement of that site, and you acknowledge and agree that Tensor plc is not responsible for the content or availability of any such sites.

Copyright

All copyright, trademarks, and all other intellectual property rights in the Website and its content (including, without limitation, the Website design, text, graphics, and all software and source codes connected with the Website) are owned by or licensed to Tensor plc or otherwise used as permitted by law.

In accessing the Website, you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior written consent of the copyright holder.

Links to and from Other Websites

Throughout this Website, you may find links to third-party websites. The provision of a link does not mean that Tensor plc endorses that website. If you visit any website via a link on this Website, you do so at your own risk. Any party wishing to link to this website is entitled to do so provided that:

  • You do not imply that Tensor plc is endorsing the services or products of another party unless agreed in writing;
  • You do not misrepresent your relationship with this Website;
  • The website from which you link does not contain offensive or controversial content, or content that infringes any intellectual property rights.

By linking to this Website in breach of these terms, you shall indemnify Tensor plc for any loss or damage suffered to this Website as a result of such linking.

Disclaimers and Limitation of Liability

The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement and without warranty of any kind, whether express or implied. To the extent permitted by law, Tensor plc will not be liable for any indirect or consequential loss or damage (including, without limitation, loss of business, opportunity, data, or profits) arising out of or in connection with the use of the Website.

Tensor plc makes no warranty that the functionality of the Website will be uninterrupted or error-free, or that the server making it available is free of viruses. Nothing in these Terms of Use shall be construed to exclude or limit the liability of Tensor plc for death or personal injury resulting from negligence.

Indemnity

You agree to indemnify and hold Tensor plc and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against Tensor plc arising out of any breach by you of these Terms of Use.

General Provisions

  • Severance: If any of these Terms of Use should be determined invalid or unenforceable, such term shall be severed and the remaining Terms shall remain in full force and effect.
  • Waiver: If you breach these Terms of Use and Tensor plc takes no action, we shall still be entitled to use our rights and remedies in any other situation where you breach these Terms.
  • Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, and you hereby submit to the exclusive jurisdiction of the English courts.

Our Contact Details

Office Address:

Tensor plc, Tensor House, Marley Way, St. Neots, Cambridgeshire, PE19 1YG

Email: info@toilet-turnstile.co.uk

Privacy Policy

Version 1.3 (Dated: 16th April 2026)

This policy applies to Toilet Turnstiles, which is a trading part of Tensor plc (Company Number: 02146312), with its registered office at Tensor House, Marley Way, St. Neots, Cambridgeshire, PE19 1YG.

Collectively referred to in this document as 'Tensor plc', we operate this website and provide public convenience access control, vending, security, and time management solutions. This privacy policy explains how we use any personal information we collect about you when you use this website and our wider services.

Glossary of Terms

  • What is personal data? Personal data relates to any information about a natural person that makes you identifiable. This may include (but is not limited to):
    • Names and business/contact information
    • National Insurance Numbers
    • Employment and credit history
    • Payroll and accounting data
  • What is sensitive personal data? This includes genetic and biometric data, such as:
    • Medical conditions
    • Religious or philosophical beliefs
    • Racial or ethnic origin
    • Biometric data (e.g. photos or fingerprint templates used for access systems)
  • What is a Data Controller? The Data Controller is Tensor plc, trading as Toilet Turnstiles. You can contact our Data Protection Officer at dpo@tensor.co.uk or by telephone at 01480 215530.
  • What is Data Processing? Data processing is any operation performed upon personal data, such as collection, recording, structuring, storing, using, disclosing, or erasure.

What information do we collect about you and how?

Tensor plc, as a Data Controller, is bound by the requirements of the UK General Data Protection Regulation (UK GDPR). You agree that we are entitled to obtain, use, and process the information you provide to enable us to discharge our services, including:

  • Updating customer and prospective records.
  • Marketing and advertising purposes.
  • Analysis for management and statutory returns.
  • Legal/regulatory compliance and crime prevention.

We collect information when you fill in forms on our website (such as submitting an enquiry or signing up for a newsletter). Data is processed via secure third parties in accordance with this policy and our internal data protection standards.

Analytics and IP Addresses

We use Google Analytics and SEO Moz to monitor website usage. These cookies do not store personal information. We also use IPFingerprint web analytics for marketing purposes; while this collects IP addresses to identify companies visiting the site, no individual personal details are captured through this process.

Brochure Downloads

When you download media from our website, personal data (name and email) is transmitted voluntarily. This data is used solely for processing your request or contacting you regarding your enquiry.

OnePush Notifications

We utilise the OnePush Notification SDK to provide real-time updates. This may collect mobile advertising identifiers, IP addresses, and device push tokens to personalise notifications.

How will we use the information about you and why?

We take your privacy seriously and safeguard all personal data.

  • Business to Business: Our lawful basis is "legitimate interests."
  • Business to Consumer: Our lawful basis is "contractual necessity" (e.g. fulfilling a request for a brochure, quotation, or system maintenance).

We may pass your information to third-party service providers (agents or subcontractors) to complete tasks on our behalf. We disclose only the necessary information and ensure contracts are in place to keep your data secure. We will not share your information with outside companies for their own marketing purposes.

Security and Retention

  • Security: While we strive to protect your data, transmission over the internet can never be 100% secure. Once received, we use strict procedures and security features to prevent unauthorised access.
  • Data Retention:
    • Marketing: Data is held for 10 years with a review every 5 years.
    • Contracted Services: Data is held for 7 years after service termination to comply with regulatory and financial requirements.

Your Rights

You have the right to request a copy of your information (Subject Access Request), the right to correction, the right to portability, and the "right to be forgotten."

To exercise these rights, please contact:

Data Protection Officer

Tensor plc

Hail Weston House, Hail Weston, St. Neots, Cambridgeshire, PE19 5JY

Email: dpo@tensor.co.uk

Changes to our Privacy Policy

We keep our privacy policy under regular review. This version was last updated on 16th April 2026.