Privacy Policy

Version: 1.4

Dated: 14th May 2026

This policy applies to Toilet Turnstiles (operating via the website toilet-turnstile.co.uk). Collectively referred to in this document as 'Toilet Turnstiles', we operate this website and provide access control, turnstile hardware, and automated entry solutions. This privacy policy explains how we use any personal information we collect about you when you use this website and our wider services.

Glossary of Terms

What is personal data? Personal data relates to any information about a natural person that makes you identifiable. This may include (but is not limited to) names, contact information, billing addresses, and transaction or accounting data.
What is a Data Controller? The Data Controller is Toilet Turnstiles. You can contact us at [Insert Your Contact Email, e.g., info@toilet-turnstile.co.uk].
What is Data Processing? Data processing is any operation performed upon personal data, such as collection, recording, structuring, storing, using, disclosing, or erasure.

What Information Do We Collect About You and How?

Toilet Turnstiles, as a Data Controller, is bound by the requirements of the UK General Data Protection Regulation (UK GDPR). You agree that we are entitled to obtain, use, and process the information you provide to enable us to discharge our services, including:

Updating customer, client, and prospective lead records.
Marketing, advertising, and product updates.
Business analysis for internal management and statutory tax returns.
Legal/regulatory compliance and crime prevention.

We collect information when you fill in enquiry forms on our website or request quotes for access control solutions. Data is processed via trusted third parties in accordance with this policy and our internal data protection standards.

Analytics and IP Addresses

We use Google Analytics and advanced SEO monitoring tools to track website usage. These cookies do not store personal information. We also use web analytics for business marketing purposes; while this collects IP addresses to identify companies visiting our site, no individual personal details are captured through this process.

Brochure and Specification Downloads

When you download product media, installation guides, or technical specifications from our website, personal data (such as your name and email address) is transmitted voluntarily. This data is used solely for processing your request or contacting you regarding your access control enquiry.

Push Notifications

We utilize notification SDKs to provide real-time updates regarding order statuses, stock, or service updates. This may collect mobile advertising identifiers, IP addresses, and device push tokens to personalize notifications.

How Will We Use the Information About You and Why?

We take your privacy seriously and safeguard all personal data.

Business to Business: Our lawful basis for processing is "legitimate interests" (e.g., providing commercial quotes for turnstile hardware).
Business to Consumer: Our lawful basis is "contractual necessity" (e.g., fulfilling a request for a brochure, site survey, quotation, or hardware service).

We may pass your information to third-party service providers (such as logistics partners, delivery couriers, or installation subcontractors) to complete tasks on our behalf. We disclose only the necessary information and ensure agreements are in place to keep your data secure. We will not share your information with outside companies for their own marketing purposes.

Security and Retention

Security Note: While we strive to protect your data, transmission over the internet can never be 100% secure. Once received, we use strict procedures and security features to prevent unauthorised access to our systems.

Marketing Data Retention: Data is held for 10 years with a review every 5 years.
Contracted Services & Sales Retention: Data is held for 7 years after service completion to comply with UK financial, tax, and legal obligations.

Your Rights

You have the right to request a copy of your information (Subject Access Request), the right to correction, the right to portability, and the "right to be forgotten."

To exercise these rights, please contact us directly via email:

Data Protection

Toilet Turnstiles

Email: info@toilet-turnstile.co.uk

Changes to our Privacy Policy

We keep our privacy policy under regular review. This version was last updated on 14th May 2026.